Exception based loss prevention strategies are rapidly gaining popularity among retailers for protection against employee fraud, fradulent returns, and other incidents. Exception reporting can help dramatically reduce shrink, obtain greater productivity, analyse margins, and achieve a rapid return on investment. By focusing the loss prevention and store operations teams on trends as well as incidents, exception based reporting provides even greater long-term effectiveness.
MICROS-Retail's XBR Loss Prevention and Store Analytics solution is the world's most widely used loss prevention and store data analysis tool. It goes into action quickly, using exception based reporting methods to easily identify, track, and respond to store events - everything from highest sale by an associate to a potentially fraudulent return. It can be used by corporate staff and field personnel alike through flexible access.
BUSINESS BENEFITS
Quickly identify employee fraud and collect court-admissible evidence
Resolve compliance issues and identify training issues early and easily
Improve operational deficiencies
Reduce operational costs through electronic efficiencies like auto-distribution of reports
Easy access to queries and information by field and store staff
Measure operational performance
Perform score card comparisons, transaction analyses, and payroll analyses
Produce Flash sales reports
Report productivity by store or associate
Rapid ROI, usually 100% return in 3-12 months
RAPID IDENTIFICATION AND REPORTING DRAMATICALLY REDUCES LOSSES
XBR identifies trends associated with key performance business indicators and automatically sends alerts to investigators or other designated personnel. They can quickly drill down by location, cashier, register, and transaction level to uncover more information. Cases can be investigated in days or weeks instead of months, dramatically reducing overall losses and leading to faster restitution, regardless of whether the shrink is due to intentional fraud, poor training, or procedural issues.
EASILY EXECUTE OPERATIONAL PERFORMANCE AND PRODUCTIVITY QUERIES
On-demand queries can help identify top associates, measure contests, and track key selling metrics.
Drill down from exception to detail in seconds
Track exceptions and manage each issue from inception through resolution
Monitor key compliance transactions such as voids, refunds, credit cards, discounts, coupons, low value transactions, and more.
PROVEN RETURN ON INVESTMENT
Most retailers see 100% ROI in less than a year - some in just three months. Furthermore, ROI is ongoing for the long term as XBR becomes embedded in your daily processes and workflow.
BEST IN CLASS SOLUTION
XBR's rich functionality results from years of ongoing development, incorporation of proven best practices, and knowledge gained from supporting a diverse base of retail customers. XBR can be readily used by novices for simply viewing alerts as well as advanced users building complex query sets for detailed analyses.
DELIVERING AN EXCEPTIONAL CUSTOMER EXPERIENCE
XBR Loss Prevention and Store Analytics is an integral part of MICROS-Retail's portfolio of best-in-class retail solutions that enable retailers and direct marketers to deliver an exceptional customer experience transparently across all channels. With deep domain expertise built upon technology expertise and strong customer relationships, MICROS-Retail is focused on developing solutions that increase brand equity, maximise customer value, and deliver competitive advantage. With a flexible, worldwide delivery network, the company's portfolio of extensible retail solutions is readily adaptable to your evolving business requirements.
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